job description - Area Assurance Officer
- To ensure the business office operations are in line with the Bank’s internal policies, and regulatory policies.
Duties & Responsibilities
- Assist business offices with compliance and regulatory issues, and provide counselling when required.
- Improve control and awareness culture in the business offices.
- Ensure that the ambience of the business office is maintained and kept customer-friendly at all times.
- Monitor and ensure that open items in the GL accounts are current and reflect the true nature of the products recorded in them.
- Ensure the integrity of transactions in Business offices, and report deviations/anomalies immediately.
- Identify control lapses/policy breaches through control activities for process improvement/policy amendments.
- Escalate cases of fraud, customer complaints, and staff disciplinary issues to the Area control manager, or responsible department.
Knowledge & Skills Required
- First Degree in any field.
- A minimum of 2 years experience in banking operations, or in a Control related role.
- Good knowledge of Accounting and Auditing.
- Basic financial knowledge.
- Knowledge of the banking sector, trends, and policies of financial regulators in Nigeria – CBN, NDIC.
- Knowledge of the UBA’s banking policies, processes, and procedures.
- Supervisory, and Investigation skills.
- Attention to detail.
- High level of integrity and confidentiality.
- Ability to maintain high level of awareness at all times.
- Ability to work with little or no supervision.
- Problem solver.
- Relationship management - should be able to maintain a customer friendly disposition at all times.
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United Bank for Africa, is a pan-African financial services group. It has subsidiaries in 20 African countries and offices in London, Paris and New York.