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description
Develop key retail growth strategies, tactics, and action plans and successfully execute them within agreed timelines to meet relevant KPIs and financial targets.
Responsibilities
Devise strategies for driving funds transfers and airtime purchase transaction growth across Quickteller channels
Identify new business opportunities – including new markets, growth areas, trends, customers, products and services
Grow the airtime, and funds transfer products on Quickteller
Ensure market share constantly increases
Prepare business justification plans to address identified business opportunities, and work with the product team to create a product-market fit
Proposes potential business deals by contacting potential strategic partners; discovering and exploring opportunities with said partners to leverage their existing network/offerings
Develop and negotiate contracts; integrating contract requirements with business operations
Drive the expansion of Quickteller’s fund's transfer and purchase offerings into other African markets using the Quickteller Brand
Contribute to Interswitch’s evaluation strategy by ensuring Quickteller’s dominance in the fund's transfers and payments space
Work with various internal groups to drive the profitability of Quickteller’s consumer business
Develop an understanding of product profitability levers and produce plans to improve the online product proposition eg balance building and retention activities
Closely track the business metrics and analytics, and works with the product manager to identify and resolve issues
Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the relevant organization and to enable an effective two-way flow of information and resolution of issues
Engage with the partners and consumers to identify their challenges and use the information gained to enable the development of bespoke offerings to meet their needs in order to contribute to increased revenue for the business
Requirements Education:
Good First Degree from a reputable institution
An MBA would be an added advantage
Relevant professional qualifications will be an added advantage
Experience:
8 years in a similar role in the B2C space.
Technical Competencies:
Research and Strategy
Business/Market Intelligence
Business Analysis
Customer Insights
Presentation Skills
Contract Negotiation
Lead Generation.
Managerial Competencies:
Manage and prioritize time
Plan, organize and schedule work
Active Listening
Sound decision making (weighing risk factors optimally)