Business Development Manager

• Present, promote, and sell the company's products/services to existing and prospective clients
• Reach out to potential leads through cold calling.
• Analyze the territory/market's potential, track sales, and status reports
• Engage in strategy reviews, development, and implementation
• Conduct research to identify new markets and customers' needs.
• Prepare sales reports and other reports as required by the team lead.
• Innovate and oversee the sales process for the business to attract new clients. Identify and manage company risks that might prevent growth.
• Research and identify opportunities that are present in existing and new markets. Qualify, modify, and secure business opportunities for the company.
• Prepare and deliver presentations and pitches to prospective clients and partners.
• Create, develop, and nurture long-lasting relationships and partnerships with current and new customers.
• Communicate with clients to understand their needs.
• Answer potential customer questions: respond to customers' requests for proposal, and follow-up call questions. Secure, grow and retain accounts through proper collaborations with leadership and sales.
• Develop and maintain a list or database of prospective clients.
• Maintain a database (sales force or excel) of potential customers' information. Use the CRM software to maintain a pipeline of all sales administered.
• Suggest upgrades or added services and products that may be of interest to customers.
• Remain in tune with trends in consumption to ensure that the company's offerings remain relevant.

Requirements and Skills

• BSc/BA in Business Administration, Sales or relevant field with 5-10 years experience
• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills