Commercial Sales Team Lead

• To Contribute to the profitability of Norsworthy by sustaining and growing the Norsworthy Palm Oil sales by ensuring operational excellence, revenue growth and cost leadership
• To identify, build and maintain strategic relationships that will ensure the continued growth and profitability of the business and contribute to strengthening the Norsworthy Farms brand.

Duties and Responsibilities

• Identifies objectives, strategies and action plans to improve short- and long-term commercial sales business and earnings.
• Prepares and manages the budget for Norsworthy Farms commercial sales business and drives its delivery.
• Engages with Executive Management to determine product pricing and/or discount schemes and ensures that this is effectively communicated to customers.
• Directs the selling activities within Norsworthy Farms commercial sales business, including resources deployment and customer interactions.
• Regularly conducts market survey and audits to facilitate the development of plans and tactics that deliver on the strategic objective of the Norsworthy Farms commercial sales business.
• Aware of competition and consumer trends in the industry and to keep abreast of business opportunities and threats.
• Plan, develop and implement strategy to profitably grow the business.
• Leads business development activities and manages existing relationships to grow the bulk sales portfolio.
• Design top-line strategic plans to achieve volume and margin targets as well as to grow the commercial business.
• Negotiate and close long-term supply contracts with key customer.
• Supervises the activities of all commercial sales business staff and ensures all orders are serviced.
• Lead the preparation, submission, tracking and closing of quotations and proposals.
• Engages with Executive Management and Head-Brand Management & Communications to set customer service delivery standard for bulk sales teams. Monitors implementation to ensure standards are consistently applied and adhered to.
• Puts in place measures to effectively track and address customer feedback and complaints.
• Liaises with customers concerning the availability of stock.
• Reviews the periodic inward delivery and product inventory reports.
• Analysis of performance reports and reports trends in profitability and pricing.
• Reviews commercial sales business reports relating to own business division and reports to Executive Management on performance.

Qualifications
Required:

• A minimum of Bachelor’s Degree / HND in a Social Science, Accounting, Finance or Engineering or related discipline.
• A minimum of 8 years’ experience in the Sales or Distribution department of a similar organisation with at least 4 in a management role.

Desirable:

• MBA or Master’s Degree in any related discipline.