job description - Credit Officer
- Meet with credit applicants to gather personal information and answer questions to evaluate their credit application and risk.
- Assist to answer all credit services and customer phone calls.
- Explain to applicants the types and terms of each credit to determine the credit that is suitable for their specific needs
- Manage all credit payment methods and prepare all loan submission document
- Track and maintain credit information
- Manage all communication with internal departments to facilitate all credit process.
- Seek out new credit clients by contacting organizations and people.
- Work with existing clients to strengthen relationships, encourage referrals and enhance your relationship among others seeking loans.
Qualifications
- Minimum qualification of B.Sc in Finance and Social Management related courses
- Professional certification is an added advantage
- Be a good judge of character
- Willingness to learn and grow in the job
- 2 years experience
- Outstanding interpersonal and communication skills
- Understanding of credit regulations
- Excellent decision-making skills in emergencies
- Knowledge of computer office tools in getting job done
- Mental stamina in processing credit
- Customer service-oriented with exceptional sales skills.
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