job description - Customer Helpdesk Support - Golden Sugar
- Be responsible for communicating customer order updates and their account status to them.
- Liaise with Finance, Production and Logistics on relevant information regarding customer’s products payments, for a firm order confirmation and prompt delivery.
- Ensure efficient service delivery of the right quantity of goods, in good condition and promptly for customer’s satisfaction.
- Confirm all order payments prior to delivery, as stated in the Company policy.
- Update customers on any new product development, and other relevant information that can promote product purchase and sales.
- Provide technical support to customers and prompt response to all enquiries.
The Person
- Be a good team player
- Take initiative and be proactive in problem solving
- Have excellent communication and interpersonal skills
- Be Fluent in Hausa language
Qualifications
- ND in Marketing, Sales or any Social Science
Experience:
- Minimum of 2 years Cognate experience
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About the company
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We are one of the largest food and agro-allied companies in Nigeria, we make products of superior quality and value for your money.