job description - Direct Sales Agent
- As a Direct Sales Agent, you will help customers get the most from their money, make the right choices and make their money work for them.
- You would also be the number one resource for customers to get advice on their accounts. Speaking with customers would also be a large part of your day-to-day work either over the phone or face to face.
- You would set up a meeting with them, discuss their financial needs and details and keep records, negotiate and keep your customers well informed and advised at all times.
Responsibilities
As a Direct Sales Agent, you will be responsible for opening new accounts and follow-up on outstanding documentation. All other related responsibilities include:
- Update and follow up on returned cheques every morning.
- Follow up on customer’s requests such as pay in cheques, collect cash, process drafts, process transactions, etc
- Update new deposits and new accounts on the system daily.
- Responsible for the provision and safekeeping of customers’ information and files.
- Mobilization of Cheap funds e.g. Savings and current account.
- Cash pick up from the customer for deposit into their account.
- Any other duties as assigned by Supervisor.
Requirements
- First degree / HND / OND
- 2 years of work experience
Skills and Competency Requirements:
- Good interpersonal skills.
- Maturity, confidence (complimented by humility), Poise and presence, sense of humor, and emotional stability.
- Good marketing/selling and negotiation skills.
- Knowledge of basic banking operations and processes/product knowledge.
- Fair understanding of banking regulations.
- Fair written and oral communication skills.
- Knowledge of the Bank’s products and services.
- Good PC skills.
- Knowledge of the operating environment and major business transaction dynamics as they relate to the business location.
- Good customer relations and service excellence skills.
- Report writing and presentation skills.
- High level of confidence and integrity.
- Must possess a good personality to enable him/her to relate well with people. Must be patient and self-drive.
Key Performance Measures:
- Deposit Base volume (%)
- Cost of funds
- Complete and accurate documentation for savings and current accounts
- Error-free processing
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About the company
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Applied Engineering Technology Initiative also know as AETI. We are a Serving Oil & Gas, Manufacturing, & Electrical Industries that Brings the future to Nigeria one course at a time.