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- Responsible for overseeing the business operations of the company in the Service Centre; crafting and implementing strategies for effective customer coverage, revenue growth, feeder’s operations management, and team members development.
- Achieving business targets, reducing technical and commercial losses in the respective feeder.
- Responsible for the billed energy and collections for all electricity that is available for sale.
- Representing the company within the wider community.
- Formulate strategies and action plans to maximize electricity sales and revenue mobilization in the assigned Feeder.
- Actively manage a growing team and track individual performance within the Marketing, Operations Technicians and Customer Service sub-teams in the Service Center.
- Ensure proper maintenance of all the DSS in his jurisdiction and prompt response to fault clearing.
- Ensure that every new customer data is updated and captured in our system through the analyst.
- Must be able to translate district business plan into individual goals for the service center team.
- Review Feeder performance against targets, objectives and KPIs and enhance performance.
Qualifications / Requirements
- Candidate should possess a Bachelor's Degree qualification.
- 5 - 10 years in Middle level management with not less than 20 people in field operations and technical sales would be an added advantage.
- A good knowledge of the Nigerian Electricity Supply Industry, particularly the distribution companies would be an advantage.
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About the company
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We are a knowledge-based, capacity-building, and technical solutions-providing organization with a strategic focus on the Power sector.