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Flutterwave company logo

Front Office Admin

6 days0 Applicants
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What Your Day-to-Day Activities Will Be Like 

Front Office Management

  • Be the frontline of the company and take complete ownership of the front desk functions
  • Welcome and receive guests in a friendly and respectful manner always
  • Have a good knowledge about the operational workings of Flutterwave and be able to provide 1st level support/assistance i.e customer service, product information, etc to customers and guests alike and escalate to appropriate persons where needed
  • Receive official documents and parcels and deliver it to the appropriate unit while keeping a tracking log schedule
  • Maintain a spreadsheet of all official documentation and follow up with relevant teams when actions are required
  • Maintain confidentiality with sensitive information and correspondence

Office Administration

  • Manage and oversee the procurement processes of offices supplies, maintain inventory of stock
  • Supervision of administrative staffs (cleaning staff, security officers, ad-Hoc staff)
  • Monitor office maintenance and repairs and perform period spot checks to ensure clean environment and facilities are working appropriately
  • Prepare weekly reports on expenses and office budgets as well as facility status
  • Maintain and update company databases 
  • Organize a filing system for important and confidential company documents 
  • Distribute and store correspondence (e.g., letters, emails and packages) 
  • Work closely with the People Business Partners as regards offboarding (managing the process of company property retrievals as required)
  • Support with People & Culture initiatives as required/assigned
  • Provide overall administrative support to teams at Flutterwave
  • Any other duties assigned.

Required competency and skillset to be a waiver

  • Good knowledge of office procedures 
  • Efficient use of office management software like MS Office (MS Excel and MS Word specifically) and HRIS 
  • Strong organization skills with a problem-solving attitude 
  • Excellent interpersonal, written and verbal communication skills 
  • Attention to detail 
  • Well-developed problem-solving skills
  • High ethical standards and integrity
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About the company
Flutterwave logo

We build payment infrastructure to connect Africa to the global economy, by building infrastructure for businesses and that want to provide seamless and secure payment.

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