job description - Head, IT
- Develop and implement IT strategies that align with the company's goals and objectives.
- Lead and manage the IT department, including software developers, infrastructure engineers, solutions architects, network administrators, cybersecurity experts, and technical support staff.
- Ensure the availability and reliability of the company's IT systems, including servers, networks, and databases.
- Manage the IT budget, including hardware and software purchases, maintenance contracts, and service agreements.
- Oversee the research, development and implementation of software solutions that meet the company's needs and requirements.
- Assist in building and managing relationships with vendors.
- Ensure compliance with industry regulations and standards, such as GDPR, ISO, BCMS and PCIDSS.
- Develop and implement cybersecurity policies and procedures to protect the company's data and IT systems.
- Provide technical support to internal and external stakeholders, including clients, vendors, and partners.
- Stay up to date with the latest trends and technologies in the IT industry and make recommendations to the senior management team.
Requirements:
- BSc or MSc degree in Computer Science, Information Technology, or a related field.
- At least 10 years of experience in IT management, with a proven track record of leading and managing high-performing IT teams.
- Strong knowledge of IT infrastructure, including servers, networks, databases, and cloud computing.
- Experience in software development, including Agile methodologies and DevOps practices, Lean Six Sigma etc.
- Deep understanding and experience in ITIL frameworks and life cycles
- Deep understanding of cybersecurity threats and solutions, including risk management, compliance, and incident response.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with different stakeholders.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
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