Our client is seeking to hire an exceptional IT Engineer to design, implement, manage, and support its growing network infrastructure.
The ideal candidate will be responsible for the provision of technical support to all users, implementation, configuration, maintenance, management, and support of all computing and technical platforms such as servers, switches, routers, firewalls, endpoint solutions, backup solutions, operating systems, disaster recovery and storage. The role holder will install, maintain, upgrade, and continuously improve client operating environment.

Job Responsibilities

Installing and configuring client computer systems
Responding to client IT support requests
Repairing hardware malfunctions, software issues, and networking problems.
Managing security protocols, IT systems, networking infrastructures and database systems
Implementing disaster recovery procedures
Troubleshooting, resolving, and communicating technology and networking issues to other employees and management
Research, planning, implementation, and maintenance of technical network solutions
Knowing security protocols, IT systems, networking infrastructures and database systems
Maintaining computer networks including mainframes, VPNs, routers, and other physical hardware
Provides basic level support and technical expertise in networking technology
Monitoring computer systems to improve network performance for all systems

Person Specification

Bachelor’s Degree in Information Technology or Computer Science
Minimum of 5 years of experience as a technical support engineer, preferably in the financial sector
Knowledge of web services, API, and IP-based protocols
Experience with scripting languages such as Perl or Shell
Knowledge of computer hardware and networking systems
Good time management skills
Good interpersonal skills
Ability to troubleshoot complex hardware and software issues
Excellent written and verbal communication skills.
Ability to think critically

Information Technology Engineer

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