IT & Enrollment ManagerLead Enterprise Support Company

• Responsible for engaging in all the activities and procedures adopted by the HMO to ensure effective and efficient oversight to achieve optimal satisfaction and maintain business profitability.

Job Responsibilities

• Enrolment (Onboarding of enrollees, Card production, Client termination)
• Premium computation and a notice of suspension
• Client reinstating and Provider change
• Assist Medical Operations with enrollees/providers to process information in response to inquiries and requests on partnership experience
• Production and profit analysis
• Notice of suspension, demand letters and policy documents
• Client reinstating and Provider change
• Liaise with enrollees/providers to process information in response to enquiries and requests on partnership experience
• Social Media influencing
• Information and communication technology
• Any activity requested by Management.

Qualifications and Experience

• Interested candidates should possess a Bachelor's Degree
• Minimum of 5 years post qualification experience in a similar role in Health Maintenance Organization (HMO) or handling HMO desk in a hospital
• Must possess outstanding ICT and Administrative skills.

Core Skills:

• Planning and Strategy
• Research
• Administrative skills
• Decision-Making Skills
• Negotiation Skills
• Strategic management
• Risk Management
• Financial Accounting and analysis
• Cost and Management Accounting
• Budget management and control
• IT Applications in business and customer service.