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IT Support Engineer

Konga

Lagos, Nigeria
Views: 11

Posted: 4d

0 Applicants

Posted: 4d

0 Applicants

Overview

Konga is Nigeria’s largest online mall and have been in operation for over 7 years. Some of our major feats are winning Great Place to work awards two years in a row.

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Description


  • We are searching for a talented and smart individual with a passion for the Ecommerce space to function in the capacity of an IT Support Engineer.
  • The ideal candidate should be responsible for providing technical support for our business full range technology, including computer systems (hardware and software), network infrastructure, audio visual equipment etc.
  • The ideal candidate will also be responsible for Installations and configurations of computer systems, diagnosing software and hardware faults and solving technical and application problems.

Job Responsibilities

  • Installing and configuring client computer systems.
  • Meeting with clients to diagnose and repair software, networking, or hardware issues.
  • Providing technical support on-site or via remote-access systems.
  • Testing and evaluating new technologies and hardware
  • Escalating unresolved issues to senior management.
  • Monitoring and  escalating of all konga.com services
  • Management of platform accesses.
  • Maintaining good client relations.
  • Tracking and managing work records.
  • Compiling job reports.

Job Requirements

  • B.Sc in Computer Science or any other Technology related field
  • 1 - 3 years of experience in a related field (Technology Support). Agency experience is a plus
  • Ability to stand for long periods.
  • Hands-on experience in troubleshooting software, hardware and networking issues.
  • Willingness to multi-task.


  • Location:

Requirement

  • Level: Beginer
  • Remote: No
Salary: ₦ 0
Job Type: Full time
Deadline: Jan 19, 2022
Industry: Internet/E-Commerce
Company rating:

0

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