job description - IT Support Engineer
- Responding to technical support calls from end users of computers and software applications
- Setting up and installing new computers, networks and software
- Setting up user accounts and profiles on the network
- Installing updates, known as patches, to software applications
- Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
- Diagnosing and fixing network problems and hardware or software faults
- Maintaining inventories of hardware and software
- Managing backups of servers, in case of data loss
- Keeping a record of issues and faults along with solutions, for future reference.
- Support Active directory issue
- VMware support
- Installing & configuring printers ,Scanners and other IT equipments
- Surveillance camera Maintenance.
Qualifications
- Diploma / Degree in IT
- Exposure of 4 to 6 years in IT Support
- Good communication skills.
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