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IT Support / Field EngineerLe Treda

LagosNigeria
a year1 Applicants
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Salary:250,000.00 (monthly)

job description - IT Support / Field Engineer

  • Monitoring major backhaul and upstream links (Ping/PRTG/Cacti).
  • Ensuring 24 hours (7days) uptime of power system (Inverter/UPS).
  • Remote support to field engineer (Port check / ip-check / frequency check / RF scan etc).
  • Ensure Upstream link uptime (Escalating the issue to responsible body/Vendor/Engineer & close follow up till resolution).
  • BS monitoring (Escalating the issue to responsible body/Vendor/Engineer ----close follow up till resolution).
  • Regular check on NEPA / Generator / Diesel check.
  • Hourly check on NEPA availability & Inverter Charging status.
  • Daily check on Generator working / Diesel level.
  • Daily check on Inverter Battery Water Level.
  • Monthly Bandwidth Downtime reporting (Dolphin/MTN/Airtel) in Excel format.
  • Monthly BS Downtime reporting in excel format.
  • Remote support to field engineer on firewall configuration and troubleshooting..
  • LAPTOP Configuration (Windows / Office/ Antivirus installation & activation.
  • LAN /WAN Survey.
  • Radio Link configuration / RF Path scan.
  • Radio link troubleshooting.
  • If required ready to climb upto 60 fit height.
  • CCTV Installation & NVR Configuration.
  • Biometric installation & Configuration.
  • Firewall Installation / Configuration / License activation.
  • Router/switch/access-point installation & configuration,
  • Structural cabling / patching / testing/Rack mounting/ Fiber laying

Job Requirements

  • Degree in Information Technology or Computer Science.
  • 3 - 5 years work experience.
  • Excellent troubleshooting skills.
  • Ability to work flexible hours.
  • Good written and verbal communication skills.
  • Advanced project management skills.
  • Ability to work well under pressure.
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