IT Support OfficerPalmPay

• Maintain the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.
• Offer daily operations and systems support to personnel
• Setting up of computer LAN for new outlet while providing solution to IT matters concurrently.
• Verify functionality of hardware and software components
• Conduct consistent network backup operations
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Restricting access to unauthorized site, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• Maintaining records of software licenses

Qualifications

• BSc in Computer Science / Engineering, Electrical / Electronic Engineering or related field
• Minimum of 2 years experience as an IT Personnel
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
• Good interpersonal skills, should be able to interact with all staff across all level and cadre
• Creative, open to new ideas and ability to multi-task effectively