job description - NOC Support Engineer - ISP (NYSC)
- Are you a Corps Member seeking a place of primary assignment (PPA) in Lagos? Do you have the relevant IT skills? Are you passionate about building a career in theTechnology industry? Then you are the right person we are looking for.
Responsibilities
- Working with IT Officers to provide IT solutions to staff members.
- Checking network events, initiating incident, carrying out high level triage, and managing notifications and escalations 24/7.
- Monitoring network alarms, creating tickets, and carrying out initial triage to resolve issues.
- Striveingto resolve problems as much as possible by running books and applying documented processes.
- Troubleshootinghardware and network issues in person, remotely and via phone.
- Investigating, diagnosing and solving network infrastructure faults.
- This role is rotating shift coverage and on-call support as may be required.
- Carrying out other tasks that may be given from time to time.
Qualifications
- First Degree in Computer Science or related field.
- Must be a serving Corps member.
- Excellent analytical and problem solving skills.
- Proactiveness and willingness to learn.
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Ngcom Network Solutions Limited is one of the best internet service providers in Nigeria, providing UNLIMITED INTERNET service for both Home and Cooperate users.