job description - Operations Coordinator
PROCUREMENT
- Supervise procurement of goods and services in line with IPA procurement policy
- Oversee the general implementation and continuous refinement of IPA’s procurement systems, including online process flows.
- Assist in the review of agreements, MoUs, and contracts as required both as oversight to procurement processes and to review content in coordination with General Counsel and Country Director.
- Manage relationships with suppliers and other external bodies which serve the office as a whole, such as landlords, insurance carriers and brokers, local legal counsel, etc.
COMPLIANCE
- Ensure IPA Nigeria’s registration is up to date and that it complies with all statutory requirements.
- Ensure IPA Nigeria complies with all Nigerian laws and regulations and all IPA Operations-related Global policies, all in coordination with IPA’s General Counsel, IPA Global Operations team, and IPA Nigeria’s lawyers.
OPERATIONS AND SECURITY
- Work closely with the Country Director to define and implement IPA Nigeria’s long-term operational strategy in the areas of HR, IT, Procurement, Safety & Security, Office Management, and Compliance.
- Lead the development and implementation of annual strategic plans for all Operations functions.
- Continuously analyze and review internal controls, operational policies and procedures, and business processes and identify gaps for strengthening, training, and implementation.
- Provide input to and oversee the roll-out and implementation of global operations and administrative policies and procedures at the country office level.
- Be IPA Nigeria’s Safety & Security Focal Point.
- Lead the maintenance and management of the country risk register, and risk management in general.
- Work closely with the IPA Global and Regional ICT functional support teams to ensure the Nigeria office has a functioning ICT infrastructure and support.
- Ensure IPA Nigeria assets are properly managed and the asset register is up to date.
HUMAN RESOURCES
- Work closely with the IPA Global HR functional support team to manage country-level human resource needs in line with global and local policies.
- Provide timely information for payroll management to finance department.
- Plan and conduct orientation training for all new staff.
- Facilitate exit clearance in liaison with line managers and other departments and liaise with Finance Team to calculate terminal benefits and issue service certificates.
- In collaboration with the HR assistant, maintain an organized filing system and personal files for all staff that is UpToDate and well secured.
- Regularly update the HR Information Systems (HRIS) and prepare monthly and quarterly HR reports.
- Oversee and build the capacity of the Nigeria Operations team to execute routine operational processes and solve operational problems with minimal management intervention.
Qualifications
- Minimum of Bachelor's degree-level education;
- A minimum of 3 years of relevant work experience, preferably in an NGO
- Experience managing compliance requirements for an NGO in Nigeria
- Experience with a wide range of donors
- Experience with operations support management
- Excellent management and organizational skills
- High attention to detail and ability to multitask effectively
- Strong communication skills and ability to represent an organization professionally
- Sensitivity to working in a culturally diverse organization
- Master's degree an added advantage
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Innovations for Poverty Action (IPA) is a research and policy non-profit that discovers and promotes effective solutions to global poverty problems.