job description - Operations Senior Associate / Manager
- Determine the scope of operational improvement projects/engagements for clients based on needs and opportunities identified in the market
- Contribute expertise to business optimization initiatives across various industries.
- Consult with clients to evaluate business operations, assess the utilization of resources, and develop and implement improvement strategies
- Coordinate the delivery of supply chain transformation, including strategy development, operating model design, and supply chain analytics
- Coordinate the delivery of review and redesign of target operating model for clients
- Redesign and implement new customer-facing and supporting processes (Selling. Operational Planning and Customer Order Processing)
- Assess an organization's procurement function, by defining strategic objectives and implementing a defined roadmap of initiatives including procurement operating model design
- Play a key role in developing operational improvement recommendations based on an assessment of client needs, this will cover:
- Recommending cost-effective solutions to operational challenges
- Facilitating training initiatives to promote best practices
- Integrating technologies to enable operational excellence and promote adherence to industry standards
- Ascertaining cost implication of recommended operational initiatives
- Oversee the implementation of operational improvement strategies
- Lead business development efforts in the operations space
Qualifications and Education Requirements
- Bachelor's Degree with a minimum of the second class upper (2:1)
- The following will be an advantage:
- A Master's Degree in Business Administration or specialization in operations management preferred
- Certifications - Six Sigma, Project Management Professional Certified Operations Manager, Chartered Institute of Procurement and Supply (CIPS)
- Robotics Process Automation Design and Deployment
- Proven Experience in Lean Management Implementation
- A minimum of 5 to 7 years experience in an operations consultancy/management role in a manufacturing or service-related industry (experience in Supply Chain Operations will be an advantage).
- Proven experience in the use of data analysis and business management software
- Excellent leadership and communication skills
- Exceptional analytical and problem-solving abilities
- Ability to collaborate with a variety of stakeholders
- Excellent organizational and time management skills.
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