job description - Relationship Manager
Job Description
- We are looking to hire candidates who have knowledge of banking operations and excellent marketing and selling skills with a minimum of 5 years’ Relationship Manager experience in all our branches across in Nigeria.
Successful candidates will be a part of the core team set to:
- Deliver value to our customers
- Expand our current business/client portfolio
- Enhance our position in our chosen target markets
- Generate new sales revenues.
Job Objective (s)
- To establish and maintain positive customer relationships towards the growth revenue for the bank.
Responsibilities
- Approach customers with the aim of winning new business,
- Meet with existing customers to strengthen business relationships with a view to increasing the financial growth of the bank.
- Aggressively market the bank’s products to ensure favourable market response and optimum build-up of revenue.
- Follow up customers with dormant accounts, convince to resume dealings with the bank.
- Implement marketing strategies/programs laid out by the bank to boost profit.
- Listen to customer requirements and present appropriately to make a sale.
- Achieve set deposit targets/contributions by acquiring business/investment deals from private, public, individuals and corporates.
- Prepare documentation on the creation of risk assets to increase business office profitability.
- Sell/cross-sell and upsell the bank's products.
- Market the brand.
- Perform other related duties as assigned by the business manager.
Skills Required:
- Ability to evaluate the needs of customers, and determine what products or services would best serve those needs.
- Excellent communication skills – oral and written.
- Must be strong, tenacious and persuasive.
- Strong selling/marketing skills.
- Must be self-driven, and have a passion for marketing.
- Good relationship management skills.
- Confident and possess excellent networking skills.
Knowledge Required:
- Good knowledge of the products and services of the bank.
- Basic knowledge of finance, accounting and economics.
- Business development and acquisition.
- Banking operations, policies, and procedures.
- Excellent knowledge of selling/marketing.
- Knowledge of current business trends and CBN regulatory laws.
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United Bank for Africa, is a pan-African financial services group. It has subsidiaries in 20 African countries and offices in London, Paris and New York.