Sales Account ManagerLead Enterprise Support Company

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers’ individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.

Job Requirements

• B.Sc Degree in Business Administration, Marketing or relevant field.
• 3 - 5 years proven work experience as a Sales account manager or Sales account executive.
• Relevant experience in the IT industry is compulsory.
• Knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics.
• Excellent communication and negotiation skills.
• An ability to deliver excellent customer experience.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.