Sales ManagerCoollink

Job Overview

• As a Sales Manager, he/she should work to satisfy customers needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
• He/she should have excellent communication and negotiation skills and be customer service oriented. He/she will be responsible for growing the business by building successful and long-term client relationships.

Roles & Responsibilities

• Manage a portfolio of products to achieve long-term success
• Develop positive relationships with clients
• Forecasting on Sales, Revenue and Expenses on Monthly basis
• Segmented and targeted approach to cater for the needs of specific segments
• Managing multiple verticals of customer acquisition, collections and retention
• Generate new businesses using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Act as the point of contact and handle customer requirements
• Set and track sales account targets, aligned with company objectives
• Participating in local shows, exhibitions, organising displays in hotels, clubs, malls to promote company products
• Suggest actions to improve sales performance and identify opportunities for growth
• Monthly Reporting on commercial results to the Regional Sales Manager

Requirements

• 5 years of work experience as a sales manager in an ISP is required
• Ability to deliver excellent customer experience
• Knowledge of MS Office
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• An ability to deliver projects and answer enquiries on time