Technical Product ManagerConclase Consulting

• Build effective relationships with key internal business, operations, IT, product, design and external partner teams.
• Stakeholder Management: strategy, tactical execution, communications, etc. Work collaboratively with C-level executives, Product owners and other key stakeholders in the organization.
• Lead the definition of product requirements using input from various sources including external sources such as market trends, technology innovations, industry standards, bold intelligence, and customer research, as well as internal sources such as analytics, marketing, operations, and customer feedback.
• Manage feature prioritization & tradeoff decision making in collaboration with other Technical Product Managers, business & engineering teams and ensure alignment of business goals with the incremental delivery of solutions.
• Lead the design and conceptualization of the customer experience including the look & feel of the customer journeys, development of functional designs and wireframes, creation of product collateral, and user interfaces.
• Assess the business impact of different solutions and the trade-offs between customer needs, technology requirements and costs.
• Work closely with peer Technical Product Managers across all products and channels capabilities to prioritize initiatives, share insights on customer demands, identify opportunities for teamwork, and coordinate product development and delivery.
• Ensure Knowledge Transfer and hand off to Support teams and users.
• Assess & address all delivery risks.
• Define success criteria for product acceptance.

Specific Qualifications (Payments)

• Experience Level: Senior (5 years and above)
• Demonstrate understanding of the end-to-end payments process from origination to fulfilment and the underlying system components.
• Conversant with payment platforms such as PEP+, Payment Fraud detection platforms, Sanctions screening platforms etc.
• Conversant with payments processes and process participants (ACH, SWIFT, scheme rules, regulators etc.)

Required Skills:

• Experience and expertise in project planning, including product definition, feature prioritization, trade-off processes, and roadmap creation.
• Ability to work across geographies, understand the diverse cultures and manage people and partners cross culturally is a must.
• Experience leading a team of Technical Product Managers and maintain an organized oversight of specific product delivery schedules to ensure the proper balance of speed, features, timing, and integration with other functions, in tight coordination with Program and Project Management
• Experience with Design Thinking or similar empathy-driven customer-focused design methodologies.
• Financial services and Digital technology experience.
• Business Analysis experience in a high-tech company a plus.
• Basic understanding of programming languages, software architecture, data analytics, MI reporting etc.
• 12+ years’ experience as a technical product management or similar role related to product creation and management, in financial services, retail banking or related field.