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WaiterChocolat Royal

LagosNigeria
2 years26 Applicants
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job description - Waiter


  • The waiter will be responsible for greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties, and collecting the bill.
  • You should be polite with our customers and make sure they enjoy their meals.
  • You should also be a team player and be able to effectively communicate with our kitchen staff to make sure orders are accurate and delivered promptly

Responsibilities

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
  • Prepare tables by setting up linens, silverware, and glasses
  • Inform customers about the day's specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using POS ordering software, order slips or by memorization
  • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulation

Requirements

  • Candidates should possess a Bachelor's Degree / HND / NCE / OND / SSCE / GCE / NECO qualification.
  • 3 years Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g., Revel POS or Toast POS)
  • Basic math skills
  • Attentiveness and patience with customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.


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