Waiter / WaitressWosAm Arena

• Greet and welcome guests in a warm and friendly manner.
• Take orders accurately and efficiently, providing menu recommendations when required.
• Deliver food and beverages to guests in a timely and courteous manner.
• Ensure guests have a pleasant dining experience by attending to their needs throughout their stay.
• Up-sell additional menu items, beverages, and promotional offers.
• Collaborate with the kitchen and bar staff to ensure seamless service delivery.
• Process payments and maintain accurate cash handling procedures.
• Set up and prepare dining areas before and after service.
• Maintain cleanliness and organization of tables, service areas, and dining spaces.
• Adhere to all food safety and hygiene regulations.

Requirements

• Candidates should possess an OND qualification with 3 - 5 years work experience.
• Prior experience as a Waiter/Waitress in a high-end restaurant or hotel is preferred.
• Excellent interpersonal and communication skills.
• A customer-oriented mindset with the ability to handle difficult situations with grace.
• Strong attention to detail and multitasking abilities.
• Ability to work effectively in a team.
• Flexibility to work in shifts, including weekends and holidays.
• Basic knowledge of food and beverage service techniques.
• Familiarity with POS systems and cash handling procedures.
• A professional appearance and demeanor.